Business management.

Most projects or initiatives in today's organizations begin with the formation of a team, yet the majority of resources available for this core business activit

Change is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you un

Guides the reader through an ITSM transformation journey based on the authors’ real-world experiences, in a ten-step approach.

Create a dynamic strategic plan, central to your organizations ability to make critical business decisions, with this step-by-step walk through the strategic pl