Authentic Customer Centricity
Author | : Alkhatani Saad Zafer |
Publisher | : IAP |
Total Pages | : 117 |
Release | : 2015-06-01 |
ISBN-10 | : 9781623969141 |
ISBN-13 | : 162396914X |
Rating | : 4/5 (41 Downloads) |
Download or read book Authentic Customer Centricity written by Alkhatani Saad Zafer and published by IAP. This book was released on 2015-06-01 with total page 117 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.