Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new te

The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson

Refer review of this policy book in 'Journal of International Development, vol. 10, 7, 1998. pp.841-855.

Marking the return — after a two-year hiatus — of this annual collection of essays on linguistics and language education, the 1999 volume speaks to the most

This book attacks the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of