With a focus on strategy and implementation, James Chang discusses business management practices and the technology that enables them. He analyzes the history o

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva approach to Business Process Management' is a way of analysing the

In this book, Mathias Weske details the complete business process lifecycle from process modeling to process enactment and process evaluation. After starting wi

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases