Call Center Staffing

Call Center Staffing
Author :
Publisher : Call Center School Press
Total Pages : 197
Release :
ISBN-10 : 0974417904
ISBN-13 : 9780974417905
Rating : 4/5 (04 Downloads)

Book Synopsis Call Center Staffing by : Penny Reynolds

Download or read book Call Center Staffing written by Penny Reynolds and published by Call Center School Press. This book was released on 2003 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt:


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