Organizations are often forced to change and adapt as a result of internal or external circumstances – whether the impetus is vision and ambition, a competing

A handbook for trainers, change agents and consultants, or for anyone wanting to know how to achieve organizational change through competency-based techniques.

This book demonstrates how creative thinking is an essential element of leadership, especially when bringing about change. It provides a unique combination of c

Over the past few decades, US business and industry have been transformed by the advances and redundancies produced by the knowledge economy. The workplace has

Make sure that your organisation's strategy is characterized by change, and that strategy guides change. Succeed in changing employee behaviour and realising th