Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tes

World-renowned client relationship authority shows you how to dramatically grow your business by mastering fourteen critical client development challenges Andre

In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work toge

This book is intended to help readers treat persons who are considered to be difficult clients. The approach is practical, with a minimum of theoretical assumpt