This book serves primarily as a field guide and curriculum for organisations training personnel for conflict management missions abroad. Currently, a gap exists

Total quality management (TQM), reengineering, the workplace of the twenty-first centuryâ€"the 1990s have brought a sense of urgency to organizations to chan

Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflic

This new textbook introduces key mechanisms and issues in international conflict management and engages students with a comprehensive interdisciplinary approach

Tragic confrontations at schools throughout the past two decades are striking evidence that teens need help and training in peaceful conflict resolution. God kn