The Real-Time Contact Center

The Real-Time Contact Center
Author :
Publisher : Amacom
Total Pages : 241
Release :
ISBN-10 : 9780814414439
ISBN-13 : 0814414435
Rating : 4/5 (39 Downloads)
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Book Synopsis The Real-Time Contact Center by : Donna Fluss

Download or read book The Real-Time Contact Center written by Donna Fluss and published by Amacom. This book was released on 2005 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Real-Time Contact Center" is a practical guide to building a service infrastructure that will simultaneously exceed customers' expectations and build revenues.


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