The Definitive Guide to Communicating in Any Crisis “When facing an already difficult crisis, the last thing a company needs is to make it worse through its o

Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Cri

The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in cr

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative a

Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order