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Customer Relationship Management in the Airline Industry
Language: en
Pages: 37

Customer Relationship Management in the Airline Industry

Authors: Volker Schmid
Categories: Business & Economics
Type: BOOK - Published: 2011-12 - Publisher: GRIN Verlag

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Seminar paper from the year 2005 in the subject Business economics - Customer Relationship Management, CRM, grade: A, University of Teesside (Teesside Business
Customer Relationship Management: Lufthansa
Language: en
Pages: 98

Customer Relationship Management: Lufthansa

Authors:
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Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry
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Pages: 286

Electronic Service Quality Standards and Customer Relationship Management in the Airline Industry

Authors: Catherine Jennifer Sheehan
Categories: Airlines
Type: BOOK - Published: 2016 - Publisher:

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Adoption and Implementation of AI in Customer Relationship Management
Language: en
Pages: 289

Adoption and Implementation of AI in Customer Relationship Management

Authors: Singh, Surabhi
Categories: Business & Economics
Type: BOOK - Published: 2021-10-15 - Publisher: IGI Global

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Integration of artificial intelligence (AI) into customer relationship management (CRM) automates the sales, marketing, and services in organizations. An AI-pow
Social CRM in the Airline Industry: Engaging the Digital Natives
Language: en
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Social CRM in the Airline Industry: Engaging the Digital Natives

Authors: Laura Neises
Categories: Business & Economics
Type: BOOK - Published: 2013 - Publisher: LIT Verlag Münster

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Social media has found its way into most businesses as a tool to push sales. However, its potential to create long-term customer loyalty has not been fully expl