In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain c

In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain c

This breakthrough study examines how business decisions explain successful and unsuccessful performance. Real world and academic research is evaluated, includin

The study of decision-making in foodservice is still a relatively new area of scholarly interest. The application of cost-benefit analysis and behavioral financ

Over the last decades maintenance management has evolved from a somewhat neglected function into a full-fledged business function in the industry as well as in