This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public

E-Government and Information Technology Management is an essential textbook for graduate and undergraduate programs across the world that are taking steps to in

Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and

E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising o

This report looks at new thinking and practice in OECD countries in using information and communications technologies to enhance government services.