Ten years ago, groupware bundled with email and calendar applications helped track the flow of work from person to person within an organization. Workflow in to

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical gui

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

A collection of theoretical and practical contributions to the modelling of business processes as the key to success for todays companies and organisations. The

This practical book describes the key operations of ARIS Toolset - the market leading Business Process Modelling Tool. Based on his experience of using ARIS in