New to this edition: Up-to-date information on on-line research and computer resources. A unique four-way access system enables users of the Handbook of Technic

Every complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing

To write every kind of document to achieve maximum impact. Section 4 gives fully executed examples of technical communications written by professional technical

The Technical Writer's Handbook is by a practising scientist who screens hundreds of manuscripts each year. It is directed at scientists, engineers and others w

Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, cl