BPM is essential to a company's survival in today's hyper-speed business environment. The goal of Digital Transformation is to help empower enterprises to compe

This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases

Many organizations are currently undertaking digital transformation to improve their business processes and better achieve their goals. This Handbook provides a

This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution,

This book is a sequel and extension to the book “Business Process Management Cases", published in its first edition by Springer in 2018. It adds 22 new cases