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Type: BOOK - Published: 2008-03-03 - Publisher: Van Haren Publishing

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ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such
Implementing ISO/IEC 20000 Certification: The Roadmap
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ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such
Implementing Information Security based on ISO 27001/ISO 27002
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Information is the currency of the information age and in many cases is the most valuable asset possessed by an organisation. Information security management is
ISO/IEC 20000 - An Introduction
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ISO/IEC 20000:2011 - A Pocket Guide
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This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings