This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate pr

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an

The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely an

This book aims to show that a strong and achieving public service is a necessary condition for a competitively successful nation. The concept of good governance