This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference,

The papers presented in this volume advance the state-of-the-art research on social media and Web 2.0, electronic tourism marketing, website development and eva

"This book examines the process of transformation as it relates to the tourism industry, and the changes to that industry from modern electronic communications.

This book presents state-of-the-art research into the application of information and communication technologies to travel and tourism. The range of topics cover

Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case stu