'Knowledge and Innovation in the New Service Economy is an interesting book that provides a good overview of recent trends in the service sector. . . . This boo

A frequent complaint in literature is that services have been previously largely overlooked by innovation researchers and technology policy makers. Given the un

Whilst contemporary economies are innovative, they are also predominantly service economies in so much as services are the main source of wealth and employment.

Die Fähigkeit, hochwertige Dienstleistungen zu entwickeln und anzubieten, ist zu einem wesentlichen Faktor für die Unternehmensstrategie und den Unternehmense

Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of str