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Publisher Description
Language: en
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Type: BOOK - Published: 2000-03-23 - Publisher: John Wiley & Sons
Now that product differences are rapidly and easily copied, or are perceived to be minimal, differentiating a company's products and services from the competiti
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Type: BOOK - Published: 1990 - Publisher: Plume Books
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"A business book with a difference: clear-cut advice, sharp writing and a minimum of jargon."Newsweek "Revolutionary! Surprising!"Business Week "Chock-a-block w