Financial measures have traditionally been the cornerstone of the perform ance measurement system. In recent years, there has been a shift from treating financi

This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Mana

In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council

A less-expensive grayscale paperback version is available. Search for ISBN 9781680922936. Principles of Accounting is designed to meet the scope and sequence re

Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the cruci