Negotiating, Influencing and Persuading

Download or read book Negotiating, Influencing and Persuading written by Terry Gillen and published by . This book was released on 2008-02 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toolkit can either be taught on each separate element or as linked skills. It contains: 29 practical exercises designed to help you develop skills. The exercises can be used for on-the-job training or for incorporating into existing training programmes; ready-made sample programmes, each dealing with a specific issue to guide you through common pitfalls; useful and informative handouts to support the activities and aid understanding; a self-audit to check current skills levels; and, information on post-exercise learning processes to sustain transfer of skills to the workplace. All of the tools are provided electronically so that you can customise a training course to suit your own requirements, saving hours of preparation time and allowing your course to remain fresh, engaging and highly professional.