This book, originally published in 1987, evaluates the human and managerial implications of new office information technology, based on the actual experiences o

The benefits of using technology to remake government seem almost infinite. The promise of such programs as user-friendly "virtual agencies" and portals where c

"The first book to combine in one account the technical and social aspects of office organization." Eric Trist The new electronic office technology has been muc

Describes the principles and methodologies for crafting and executing a successful business-aligned IT strategy to provide businesses with value delivery.