The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Qu

The revised edition of a book which explores the impact of quality control on the success of an organization and details a method for facilitating quality progr

The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Qu

Recent decades have seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Qu