Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this aut

'I always keep a copy of Art & Fear on my bookshelf' JAMES CLEAR, author of the #1 best-seller Atomic Habits 'A book for anyone and everyone who wants to face t

Colourful and cleverly written, this is a story that children will love to memorise and recite. Sure to delight both parents and children. From the beetle to th

Peter Drucker's lively and thoughtful memoirs are now available in paperback with a new introduction by the author. He writes with wit and spirit about people h

Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, cl