Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine an

Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine an

An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Mana

The plain language guide to getting things running smoothly in the world of business Operations management is all about efficiency, and Operations Management Fo

Covers key aspects of managing either the production function responsible for manufacturing a product or an operations function responsible for providing a serv