Praise for the Second Edition "As a comprehensive statistics reference book for quality improvement, it certainly is one of the best books available." —Techno

Through years of teaching experience, John S. Lawson and John Erjavec have learned that it doesn't take much theoretical background before engineers can learn p

This undergraduate statistical quality assurance textbook clearly shows with real projects, cases and data sets how statistical quality control tools are used i

Data on water quality and other environmental issues are being collected at an ever-increasing rate. In the past, however, the techniques used by scientists to