The Quality and Outcomes Framework has deeply divided UK general practitioners. I commend this book and applaud its determination to scrutinise every aspect of

This work adopts a modern approach to quality assurance and quality improvement in general practice. It provides an introduction to the subject, enabling reader

The recent shifts in power, resources, influence and responsibility in primary care has increased the strain on general practice. This book is a comprehensive g

This innovative and timely book draws on pioneering precedents, basic principles, current examples and international experience to capture the narratives, examp

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv