Service Delivery
Author | : Great Britain. Office of Government Commerce |
Publisher | : The Stationery Office |
Total Pages | : 404 |
Release | : 2001 |
ISBN-10 | : 0113300174 |
ISBN-13 | : 9780113300174 |
Rating | : 4/5 (74 Downloads) |
Download or read book Service Delivery written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2001 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Delivery is the second element in the new ITILInfrastructure Library to be published. Service providersneed to offer business users adequate support - ServiceDelivery covers all aspects that must be taken intoconsideration. Issues covered include Service LevelManagement, Financial Management for IT Services, ITService ......