How are we to understand the changing role of design and designers in the new age of consumer experience? Drawing on perspectives from cultural studies, design

The Black Experience in Design spotlights teaching practices, research, stories, and conversations from a Black/African diasporic lens. Excluded from traditiona

Experience Design 1.1 is the update to the seminal book Experience Design 1, published in 2001. This update expands the text in the descriptive chapters and add

Odyssey Works infiltrates the life of one person at a time to create a customtailored, life-altering performance. It may last for one day or a few months and co

Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies unders