This is a new and extensively updated edition of one of leading and authoritive books on the subject of IT costs and benefits. Since it was first published in t

The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits managment has become an important busi

The rapidly increasing level of expenditure on information technology in most organisations is one reason why IT benefits management has become an important bus

This essential, single-volume textbook supplies a comprehensive introduction to library management that addresses all the functions of management, specifically