This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. This second edition is fully revised and up

This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. Relying on actual practice situations, stor

Workplace mediation is becoming an increasingly popular dispute resolution method to settle interpersonal employee conflicts, including harassment and bullying

onflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work t

Bridging Troubled Waters is about a robust and holistic approach to resolving conflict. It begins where much of the currently accepted theory and practice in th