The ITSM Process Design Guide

The ITSM Process Design Guide
Author :
Publisher : J. Ross Publishing
Total Pages : 257
Release :
ISBN-10 : 9781604270495
ISBN-13 : 1604270497
Rating : 4/5 (95 Downloads)

Book Synopsis The ITSM Process Design Guide by : Donna Knapp

Download or read book The ITSM Process Design Guide written by Donna Knapp and published by J. Ross Publishing. This book was released on 2010-08-15 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.


The ITSM Process Design Guide Related Books

The ITSM Process Design Guide
Language: en
Pages: 257
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2010-08-15 - Publisher: J. Ross Publishing

DOWNLOAD EBOOK

The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing
ITIL Foundation Exam Study Guide
Language: en
Pages: 420
Authors: Liz Gallacher
Categories: Computers
Type: BOOK - Published: 2012-08-15 - Publisher: John Wiley & Sons

DOWNLOAD EBOOK

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate c
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
Language: en
Pages: 211
Authors: Claire Agutter
Categories: Computers
Type: BOOK - Published: 2020-04-28 - Publisher: IT Governance Ltd

DOWNLOAD EBOOK

ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not add
ITIL® 4 – A Pocket Guide
Language: en
Pages: 141
Authors: Jan van Bon
Categories: Architecture
Type: BOOK - Published: 2019-04-30 - Publisher: Van Haren

DOWNLOAD EBOOK

The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years t
ITIL Practitioner Guidance
Language: en
Pages: 176
Authors:
Categories:
Type: BOOK - Published: 2016 - Publisher:

DOWNLOAD EBOOK

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this