Usability engineering makes computer systems easier to use and more relevant to business needs. Although much research has been done into methods and techniques

When you depend on users to perform specific actions—like buying tickets, playing a game, or riding public transit—well-placed words are most effective. But

Navigating the Politics of UX: Strategies and Stories from 40 Years in the Trenches provides a playbook for managing and advancing your career as a UX professio

The project of twentieth-century sociology and political science--to create predictive scientific theory--resulted in few full-scale theories that can be taken

This book presents a groundbreaking approach to interaction design for complex problem solving applications.