This book provides a framework for implementing total quality principles in the college or university environment. It includes the history and principles of qua

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspective

This text provides the first systematic exploration of the topic of quality in higher education. Ronald Barnett examines the meaning of quality and its improvem

This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques

The present book entitled “Total Quality Management in Institutions of Higher Education” provide the status of total quality management parameters in existi