Why Things Go Wrong

Download or read book Why Things Go Wrong written by Gary Fellers and published by Pelican Publishing. This book was released on 2011-02-01 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simplifying complex business practices for application. An expert bridges the gap between learning business practices and implementing them with this compact volume of principles from W. Edwards Deming. The Deming system was the secret to Japan's economic miracle after World War II. Now the "14 Points for Managers" and "7 Deadly Diseases of Management" are explained without complicated mathematical formulae. Fellers' easy-to-read format makes this imporant resource accessible to everyone. Chapters on interdepartmental coordination and manager-employee relationships explain why some outdated forms of leadership fail and how to replace them with effective frontline management.