Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to lea

Recipient of the 2020 Textbook Excellence Award from the Textbook & Academic Authors Association (TAA) Business and Professional Communication provides students

Rev. ed. of: Communication & organizational culture. c2005.

Explores all aspects of interpersonal communication at work, from face-to-face meetings to new forms of computer mediated communication such as social media. Wi