A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airl

Written by a range of international industry practitioners, this book offers a comprehensive overview of the essence and nature of airline operations in terms o

International Aviation Law: A Practical Guide explains the international context and application of the law as it applies to commercial and recreational aviatio

A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate stude