Wondering how to word a key official letter? Searching for the right way to write an email to an important client? Thinking about how to convey what you want on

If you write emails and letters as part of your work, then this book is for you. By applying the suggested guidelines, you will stand a much greater chance of g

E-mail and computer keyboards may have replaced dictation and typewriters in the business world, but the importance of clear and effective written communication