This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters)

On a regular basis people encounter unfamiliar uses of pragmatic features, such as offers or requests with differing levels of directness or terms of address sh

This volume, based on presentations at a 1998 state of the art conference at the University of Georgia, critically examines African American English (AAE) socia

This book is a collection of studies about forms of address in the world’s languages, with a focus on contrast and difference. The individual chapters highlig

This study of sociolinguistic variation examines the relation between social identity and ways of speaking. Studying variations in language not only reveals a g