This book is the result of a program undertaken nine years ago by the Diebold Institute for Public Policy Studies, Inc., to identify and analyze potentials for

There is a vast literature for and against privatizing public services. Those who are against privatization are often confronted with the objection that they pr

it is increasingly apparent that the privatization experiment in sub-Saharan Africa has failed. This book shows that the state is set to dominate service delive

This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an

The growing intensity and complexity of public service has spurred policy reform efforts across the globe, many featuring attempts to promote more collaborative