Whether it’s in emails, documents, presentations, meetings or tweets, we’re all being bombarded by millions of words every day. So, how do you make your mes

This book sets out proven, practical guidelines to ensure you can and deliver messages in a clear, succinct, precise, descriptive, informative and impressive wa

In today's online world, our professional image depends on our ability to communicate. Whether we're communicating by email, text, social media, written reports

The Art and Science of Business Communication, 4e