This book provides a detailed overview of mediation, from the premediation conference through all stages of the mediation session. It guides the new mediator th

MEDIATION: SKILLS AND STRATEGIES focusses on the practical operation of the mediation process, with particular reference to the skills and techniques which can

The principles & process involved in mediation are universal to the legal profession the world over, as are the questions that arise from this subject. This boo

Updated and expanded version of the author's Taking charge/managing conflict, c1987.

Pastoral Mediation: Second Edition is a training manual for pastors, church leaders, and counselors of any faith to provide mediation. This step-by-step process