In the first book to offer an overview of risk theory for the layman--its applications, its funny and startling statistics, and how to use it to optimize our li

Strategies for overcoming clock-watching clients, spilled coffee, and other sales nightmaresand closing the sale Selling is tough, and what can go wrong often w

The material is concerned with fundamental activities of organizations - how they provide goods and services. The increase in international competition has seen

The novel that started it all, Murphy’s Law, will delight readers old and new of this remarkable, bestselling series. Molly Murphy always knew she’d end up