This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different

Why does organizational behavior matter - isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this by providi

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related