This volume contains a selection of the most notable contributions delivered at the research conference "Industrial Relations and Conflict Management: Different

This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in orga

New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dis

This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related

Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind