An easy-to-read and highly informative book on an extremely important subject.Provides a road map for establishing a system for the identification and eliminati

The last decade has seen wide changes in how quality standards are applied in industry. We now have two functions: quality assurance and process improvement. Qu

Introducing the tools of statistics and probability from the ground up An understanding of statistical tools is essential for engineers and scientists who often

This handy guide provides the basic terms, concepts, and tools for defining, measuring, and managing quality.

This work presents significant advances and new methods both in statistical process control and experimental design. It addresses the management of process moni