Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Contr

"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the soci

How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfor