What are the essential elements of a democracy? How can nations ensure a political voice for all citizens, and design a government that will respond to those va

This collection of readings examines the tools used by today's government to achieve legitimacy, effectiveness, and accountability. The contributors examine the

As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring,

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The administrative state is the nexus of American policy making in the postwar period. The vague and sometimes conflicting policy mandates of Congress, the pres